This Week at T1V join the T1V Marketing Team as they map out the Customer Journey — starting from a simple Google search to an in depth website exploration and product demo conversion — all on a ThinkHub Canvas.
Start the customer journey mapping session by opening a ThinkHub Canvas and connecting your team’s laptop devices to the Canvas with the T1V app. This allows everyone to send all types of content to the Canvas right from their devices.
Group content into blocks — from videos, web pages, and ebooks to social, messaging, and imagery.
Move content around, mock things up, and annotate anywhere on the Canvas to visualize your customer journey and find gaps in your content offering.
Brainstorm new content ideas and work through action items with your hybrid team. This is an easy way to visualize what your customer is experiencing and feeling while educating themselves on your product leading up to the purchase and beyond.
How do you map your customer journey?
Watch the video to learn how to create a customer journey map with ThinkHub, catch up on the blog, and check out some of our upcoming learning opportunities.
Happy Collaborating! 🧡