ThinkHub multitouch collaboration software is a powerful tool for engaging employees and enhancing communication. From small brainstorming sessions to presentations that span multiple locations, the applications for ThinkHub are virtually unlimited.
To help you identify how ThinkHub will best serve your team, we've created a series on 10 corporate teams that can benefit from ThinkHub. Last week, we explored how your sales team can improve performance with ThinkHub. This week, we'll look at how ThinkHub can help your Customer Service department increase customer satisfaction.
ThinkHub provides a tool for your Customer Service team to -
- Easily view and interact with content to assist in answering/scripting FAQs
- Provide real-time support to remote project locations from HQ, avoiding need for additional site visits (reducing travel time + expenses)
- Include remote / traveling employees by providing them a way to share content from remote locations to HQ Support to troubleshoot
- Manage / view all incoming support tickets
- Patch in Global offices as needed to support key clients
Download the ThinkHub brochure to get started today!
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