Customer Success 101: Inside T1V's Onboarding, Training, and Adoption Strategy
Learn how T1V’s Customer Success Team sets T1V apart in the collaboration industry - and how we can set you up for success.
T1V Customer Success Manager Morgan Feldman will provide a rundown on the role of Customer Success and perks of being a T1V Customer - from onboarding to training and adoption, our hands-on approach to supporting the T1V community improves collaboration for teams across the board.
Whether you’re looking to enhance collaboration workflows in enterprise or education, T1V offers a range of resources you can count on when implementing your collaboration strategy.
Learning Objectives:
- Understand the role of T1V Customer Success
- Understand a typical T1V customer onboarding, training, and adoption schedule
- Identify the key tenets of driving user adoption across the organization
- Learn how T1V measures success with key analytics and customer goal setting
- Explore customer resources for ongoing education and best practices