Get in touch
Contact T1V Support
support@t1v.com
+1 877.310.8971
T1V is available for phone and email support at the following times:
Mon- Fri: 8am - 8p EST
T1V Support provides 24/7 remote monitoring of all products, offering a proactive response program should any issues arise.
Please allow ample time for T1V Support to respond to your request. If a request is made outside of regular business hours, you will be contacted by 9am the following business day. All Support requests are handled on a priority basis (emergency vs. non-emergency). An emergency is defined as a problem that immediately affects the operation of the T1V product. All other requests, such as general questions, should be made during regular business hours.
T1V Support
- Device ID
- The problem, defined to the best of your ability (symptoms, frequency, and circumstances)
- The potential source of the problem (software, hardware, or network?)
- On-site contact information (please include a name and the best contact number and email address to contact)
Please note: T1V Support is available to help with any issues specifically related to T1V products. T1V Support is not intended to be a training session — if additional training is required, please contact your dealer. T1V Support does not offer support for any third party applications, programs, or operating systems.